FAQ
Everything you need to know about our products, hosting, pricing, and support.
Sid Techno LLC is a technology company registered in the USA and Pakistan. We build cloud hosting and SaaS products including DeployBase (web hosting), TradeLeap (B2B wholesale for Shopify), ClearAgent (customs clearing software), and DeskLeap (help desk platform).
Visit our Products page to explore each product. Each product has its own website where you can sign up for a free trial or choose a plan that fits your needs.
Yes, we offer custom solutions for businesses that need tailored software. Visit our Solutions page or contact us to discuss your project requirements.
DeployBase provides container-based web hosting. Each website runs in its own isolated container with dedicated CPU, memory, and storage. This ensures consistent performance and security.
DeployBase supports Node.js, PHP, Python, Ruby, and static websites. You can deploy via Git push, SFTP, or our dashboard. We handle SSL certificates, backups, and monitoring automatically.
DeployBase plans start at $9/month for 5 websites with 10GB storage. We offer transparent pricing with no hidden fees. Visit our Pricing page for detailed plan comparisons.
Yes, DeployBase offers a free trial so you can test the platform before committing. No credit card required to get started.
TradeLeap is a B2B wholesale solution that integrates with your Shopify store. It enables tiered pricing, customer approval workflows, volume discounts, and net payment terms for wholesale buyers.
Yes, TradeLeap integrates directly with any Shopify store. Install it from the Shopify App Store, connect your product catalog, and start offering wholesale pricing within minutes.
ClearAgent is a customs clearing management system designed for freight forwarders and customs brokers. It handles document management, compliance tracking, and audit trails for international trade.
DeskLeap is a modern help desk platform for customer support teams. It provides ticket management, live chat, knowledge base, and analytics to help you deliver great customer service.
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe. Some products also support PayPal and bank transfers for annual plans.
We offer a 30-day money-back guarantee on most products. If you're not satisfied, contact us within 30 days of purchase for a full refund. See our Refund Policy for details.
You can reach us via our Contact page, by email, or through the live chat on each product's website. We typically respond within 24 hours on business days.
Our team is here to help. Reach out and we will get back to you within 24 hours.
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