FAQ
Everything you need to know about our products, hosting, pricing, and support.
Sid Techno LLC is a technology company registered in the USA and Pakistan. We build cloud hosting and SaaS products including DeployBase (web hosting), TradeLeap (B2B wholesale for Shopify), ClearAgent (customs clearing software), and DeskLeap (help desk platform).
Visit our Products page to explore each product. Each product has its own website where you can sign up for a free trial or choose a plan that fits your needs.
Yes, we offer custom solutions for businesses that need tailored software. Visit our Solutions page or contact us to discuss your project requirements.
DeployBase provides container-based web hosting: each app runs in its own isolated container. Your plan's RAM and CPU are an enforced limit on your account, shared across your apps, and no other account can exceed its own limit.
DeployBase hosts WordPress, Laravel, Node.js, PHP and static websites, with free SSL, Git deployment, SSH access and a file manager. The full, current feature list is on deploybase.io.
Current plans and prices are published at deploybase.io/pricing. We link to them rather than repeat them here, so this answer cannot go out of date.
Yes. DeployBase offers a 7-day free trial, and reminds you the day before your card is charged.
TradeLeap is a B2B wholesale solution that integrates with your Shopify store. It enables tiered pricing, customer approval workflows, volume discounts, and net payment terms for wholesale buyers.
TradeLeap is built for Shopify stores and is currently in early access. Installation starts from tradeleap.io.
ClearAgent is a customs clearing management system designed for freight forwarders and customs brokers. It handles document management, compliance tracking, and audit trails for international trade.
DeskLeap is a modern help desk platform for customer support teams. It provides ticket management, live chat, knowledge base, and analytics to help you deliver great customer service.
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe. Some products also support PayPal and bank transfers for annual plans.
Monthly plans: cancel anytime and service runs to the end of the paid month — no partial-month refunds. Annual plans: full refund if you cancel within 14 days of purchase. Domains, hosting and third-party licences bought on your behalf are non-refundable. Full terms are in our Refund Policy.
You can reach us via our Contact page, by email, or through the live chat on each product's website. We typically respond within 24 hours on business days.
Our team is here to help. Reach out and we will get back to you within 24 hours.
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