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Users
2.4K
Revenue
$18K
Growth
+12%
Home/Portfolio/DeskLeap
SaaS PlatformCustomer Service2025

DeskLeap

Customer Support Platform

Full-featured help desk platform with ticketing, knowledge base, embeddable live chat widget, team collaboration tools, and customer analytics.

Next.jsNode.jsWebSocketsPostgreSQLElectronReact Native
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The Challenge

Small and mid-sized businesses need affordable customer support tools without the complexity and cost of enterprise solutions like Zendesk.

Our Solution

Created an all-in-one support platform with multi-channel communication, self-service knowledge base, and a lightweight chat widget that integrates with any website.

Key Features

Multi-channel ticketing
Live chat widget
Knowledge base portal
Team assignment & collaboration
Customer satisfaction surveys
Response time analytics
WordPress plugin
Desktop & mobile agent apps

Technology Stack

Next.jsNode.jsWebSocketsPostgreSQLElectronReact Native

Results

Provides enterprise-grade support capabilities at SMB-friendly pricing.

Category

SaaS Platform

Industry

Customer Service

Year

2025

Components

5 repositories

Related Projects

$deploy --prod
Building...
✓Dependencies
✓Build (2.1s)
✓SSL configured
→Live ✓
Server running

SaaS Platform

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SwiftKhata POS
EN
اردو
Dalda Ghee 1kgRs 520
Tapal Tea 200gRs 380
Nestle Milk 1LRs 210
TotalRs 1,110
PAY
HOLD
SCAN

SaaS Platform

SwiftKhata

POS & ERP for Pakistani Retailers

Dashboard
Users
Settings
1,247
Total
98.2%
Active
Active
Idle
Idle

Web App

Customer Care System

Support Ticket Management

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