Users
2.4K
Revenue
$18K
Growth
+12%
SaaS PlatformCustomer Service2025

DeskLeap

Customer Support Platform

Full-featured help desk platform with ticketing, knowledge base, embeddable live chat widget, team collaboration tools, and customer analytics.

Next.jsNode.jsWebSocketsPostgreSQLElectronReact Native

The Challenge

Small and mid-sized businesses need affordable customer support tools without the complexity and cost of enterprise solutions like Zendesk.

Our Solution

Created an all-in-one support platform with multi-channel communication, self-service knowledge base, and a lightweight chat widget that integrates with any website.

Key Features

Multi-channel ticketing
Live chat widget
Knowledge base portal
Team assignment & collaboration
Customer satisfaction surveys
Response time analytics
WordPress plugin
Desktop & mobile agent apps

Technology Stack

Next.jsNode.jsWebSocketsPostgreSQLElectronReact Native

Results

Provides enterprise-grade support capabilities at SMB-friendly pricing.

Category

SaaS Platform

Industry

Customer Service

Year

2025

Components

5 repositories

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